At FBA reimbursement (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal and commercial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.fbareimbursement.com, or use our services. Please read this policy carefully.

  1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information:

  • Name
  • Email address
  • Contact details
  • Amazon Seller account information
  • Financial details (e.g., payment information)

Amazon Account Information:

  • Details related to your Amazon Seller Central account necessary for retrieving reimbursement reports and claims.

Automatically Collected Data:

  • IP address
  • Browser type
  • Device information
  • Usage data (how you interact with our services)
  • Cookies and similar technologies to track activity on our service and hold certain information.
  1. How We Use Your Information

We use the information we collect for a variety of business purposes, including:

  • Service Provision: To recover funds for lost and damaged inventory in Amazon warehouses.
  • Improvement: Analyzing service performance to improve user experience.
  • Communication: Sending service-related emails, including notices about updates, changes, or billing.
  • Compliance: To comply with legal obligations, such as tax reporting or responding to lawful requests.
  1. Information Sharing and Disclosure

We only share your information with trusted third parties, as described below:

Service Providers:

  • We may share information with third-party vendors, consultants, and other service providers who perform tasks on our behalf to facilitate our services (e.g., payment processors, cloud service providers).

Amazon:

  • Data relating to your Amazon Seller account may be shared with Amazon to process your reimbursement claims.

Legal Requirements:

  • We may disclose your information to comply with a legal obligation, court order, or governmental request, or to protect against legal liability.

Business Transfers:

  • In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

We do not sell or rent your personal information to third parties.

  1. Security of Your Information

We take data security seriously and implement various measures to protect your information from unauthorized access or disclosure, including:

  • Secure Socket Layer (SSL) encryption
  • Regular security audits
  • Limited access to information by authorized personnel only

However, no method of transmission over the Internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

  1. Your Data Rights

You have the following rights concerning your data:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request that we delete your data, subject to legal and operational constraints.
  • Opt-Out: Choose not to receive promotional communications or emails from us by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us at [Contact Email].

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Cookies allow us to improve your browsing experience by remembering your preferences and settings. You can control or disable cookies through your browser settings, but disabling cookies may affect the functionality of our website.

  1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

  1. Third-Party Links

Our website may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We encourage you to review the Privacy Policy of every site you visit. We are not responsible for the privacy practices or content of third-party websites.

  1. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete it immediately. If you believe we may have information from or about a child under 18, please contact us at [Contact Email].

  1. Compliance with CCPA, GDPR, and Other Regulations

If you are a resident of California or the European Union, you have additional rights under the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including:

  • Right to Know: Request a copy of the personal information we have collected.
  • Right to Delete: Request the deletion of personal information, with certain exceptions.
  • Right to Opt-Out: Request that your personal information is not sold to third parties (we do not sell personal data).
  • Right to Data Portability: Request a copy of your personal data in a structured format.
  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our service following any changes indicates your agreement to the updated policy.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: